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Refund Invoices



  • Jeff Schuetze

    When you refund a job, for whatever reason, what happens to the part on that job? It will show as a (-1) on the return invoice, but remains on the original invoice. How do we capture a possible vendor credit accurately in the system? If you go into the original invoice and return the part, it will show a credit balance on the original invoice. The only record of the credit invoice is on the payment side of things, so when pulling up job history, unless notated on the original invoice, it looks like that job has still been completed with a new part.

  • Carmine Cupani

    Why would you want or need to give a refund?


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