Tekmetric offers data migration from Protractor for $750. Because Protractor is cloud-based, you will need to request the data backup yourself from Protractor.
- Protractor Phone Number: 1-866-939-8743
Protractor will provide you FTP credentials: Those will need to be provided before the launch date and sent to your onboarding manager.
Key Points:
- Additional Data Migrations are $750 each.
- Tekmetric has a great success rate with our custom data migration process, but there are times where some data will not be migrated over due to formatting and compatibility of special characters in the old file, causing some records to be excluded from fully being migrated.
- Tekmetric will not correct any data migration errors 30 days post migration.
- Be sure you validate your migrated data as soon as it is within your Tekmetric shop.
Due to data integrity reasons:
- Tekmetric reports will not be populated with the historical data from Protractor. Reports in Tekmetric will only be populated going forward with native Tekmetric data.
- Active Repair Orders will not be copied from Protractor into Tekmetric. ROs not posted at the time of the backup being sent to you will need to be manually re-entered into Tekmetric.
