Tekmetric is cloud-based, so it is designed to work on the most recent versions of Mozilla Firefox, Apple Safari, and Google Chrome, as long as your shop has internet. However, our developers built Tekmetric in a Chrome environment, for best performance we recommend using Google Chrome to have the best user experience.
FAQs About Browser and Tekmetric Access
Can I use other browsers other than Google Chrome? Yes, but not all updates to Tekmetric will work as seamlessly as they do on Chrome.
Can I access Tekmetric outside of the U.S.? Yes, however, you will need a U.S. VPN as not all VPNs outside the states will work.
I am unable to access Tekmetric, what is the issue? Google Chrome does store cache and cookies, so make sure and clear this out often (CTRL+SHIFT+DELETE). Also check for updates!
I am getting an access denied error when working in Tekmetric, why? Sometimes too many tabs open can cause an issue with accessing chrome and Tekmetric. Please close a few tabs and refresh the browser.
Why am I unable to access Tekmetric on my tablet or mobile device? Make sure that you are connected to the internet and have downloaded the most up to date version of Tekmetric Mobile.