Tekmetric offers several resources to make sure you and your team have access to as much knowledge as possible. Below are the different ways you can access training resources at the tip of your fingers!
Tekmetric Training Courses & On-Demand Webinars
Jumpstart your team's Tekmetric proficiency with our concise training options. Admins and Service Advisors can complete their core learning in under 30 minutes, while Technicians can get up to speed in under 15 minutes.
For deeper dives, our on-demand webinar library allows you to learn at your own pace about RO Creation, English and Spanish Technician Training, Reporting Tools, Smart Jobs, Canned Jobs & Inspections, and Parts Management Strategies. You can access the training hub and other items within the Resource Center by clicking inside of the question mark within Tekmetric > Get Training > Training Courses.
Tekmetric Knowledge Base Center
Tekmetric’s Knowledge Base is a free resource that has articles accessible to anyone who uses Tekmetric at any given time. These videos and articles are helpful for existing users who have a deeper understanding of the software.
Tekmetric Video Library & Youtube
Tekmetric also has a free Video Library and Youtube channel where you can watch how-to video clips and more!
Customer Support Team
Customers can contact our Customer Support team from within your Tekmetric shop by clicking the question mark icon on the top right corner to submit a ticket or live chat with our team.
Phone Number: 832-787-0900
Email: support@tekmetric.com
The support team is available the following times:
Monday - Friday: 7am - 7pm CST
Saturdays: 8:30am - 5:30pm CST