Tekmetric offers flexible tools to track and report financial and operational activities, including warranty work, customer pay, and internal vehicle maintenance. By setting up and utilizing the Sales by Job Category report feature, users can track and segregate financial data effectively.
Overview of Reporting in Tekmetric
Tekmetric does not currently provide a built-in report that directly separates "money in" from customer pay and warranty payments. However, with proper categorization, the Sales by Job Category report can fulfill this need and provide meaningful insights.
Tracking and Reporting Warranty Work
To track warranty work separately for reporting purposes, you can create a job category specifically for warranty repairs and then assign it to relevant repair orders. Follow these steps:
- Navigate to Shop Settings > RO Settings > Job Categories.
- Add a New Category named "Warranty," or confirm if such a category already exists.
- Assign the "Warranty" category to all warranty-related repair orders.
- Generate the Sales by Job Category report to view and analyze totals for warranty work versus other categories.
This process allows you to segregate warranty work and accurately report on its financial impact in your shop operations.
Handling Internal or Company-Owned Vehicle Maintenance
Tekmetric accommodates various strategies for managing and reporting maintenance on internal or shop-owned vehicles. Based on your objectives, here are three approaches to handle such cases:
Option 1: Use Internal Pricing or Discounts
- Create an internal labor rate or apply discounts for shop-owned or employee vehicles.
- Standard parts and labor sales will still appear in reports, but the discounts will reduce gross profit percentages (GP%).
- Consideration: Services sold below standard rates may skew gross profit metrics.
Option 2: Exclude from Reporting Entirely
- Leave the repair order (RO) in Draft/Estimate Status after payment, then "Save for Later" to omit it from reports.
- Alternatively, approve and complete the RO, take payment, and then delete it to exclude it from reporting.
Option 3: Track Separately for Accounting Adjustments
- Create a dedicated job category, e.g., "Internal Work."
- Assign it to all internal or shop-owned vehicle maintenance jobs.
- Use the Sales by Job Category report to quantify internal work for accounting purposes and write off the amounts as necessary.
Key Considerations:
- Any repair orders processed at substandard rates will still influence financial metrics if not excluded intentionally.
- Select the approach that aligns best with your shop’s reporting and operational priorities.
Tips for Maximizing Reporting Effectiveness
- Categorize jobs meticulously by their respective purposes (e.g., Warranty, Internal Work).
- Regularly review your Sales by Job Category reports to ensure data accuracy and uncover insights.
- Understand the trade-offs between inclusions and exclusions when customizing reporting.
By leveraging Tekmetric’s categorization features, you can effectively report and manage warranty payments and internal maintenance work. Whether you're aiming to separate warranty-specific revenues or track internal expenses for accounting purposes, these strategies provide a flexible and efficient solution.