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  1. Tekmetric
  2. RO Creation & Estimate Building Training

RO Creation & Estimate Building Training

Articles regarding repair order workflow, communicating with customers, and more.

General

  • Internal Tekmetric Notifications
  • Global Search Engine

Customers

  • Outstanding A/R Balance Warning Banner
  • Customer Tags
  • Merge Customers
  • Delete Customer
  • How to Use Text to Pay

Vehicles

  • How to Transfer Repair Orders
  • How to Access Job History
  • Delete Vehicle
  • Transfer Vehicle

Work-In-Progress

  • How to Use Job Clock - Owner/Shop Admin
  • How to Use Job Clock - Technicians

Estimates

  • Refund Invoices
  • Digital Vehicle Inspection History
  • How to Select Filters & Blades in RO Sidebar
  • Reassigning Parts and Labor
  • Labor Guide
  • Sublet Workflow
See all 12 articles

Payments

  • Digital Signature & Authorization Process
  • Apply Discount to Repair Order from Payments Screen

Job Board

  • Tech Board Navigation
  • Viewing Inspection Status from the Job Board
  • Job Board Sort
  • Antivirus Blocking Tekmetric
  • RO Labels and Workflow Statuses

Miscellaneous Tips & Tricks

  • GODEX Printer Configuration
  • DYMO Lube Sticker Printer Configuration
  • End of Day Cash Drawer Reconciliation Process
  • Zebra Lube Sticker Printer Set Up
  • Enable Spell Check
  • Print Reports
See all 7 articles

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