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- Video Library
- Workflow
Having technicians assigned on repair orders is highly valuable and beneficial for your shop, especially if you have more than two technicians in the back. Requiring tech assignment will benefit yo...
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- Video Library
- Workflow
The videos below are will go over the repair order journey, from writing up your customer, to closing out the repair order.
Topics Covered:
Writing Up the Customer
Performing the Digital Vehicle ...
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- Getting Started
- Basic Shop Setup
Setting your labor rate is the most important part of your business and should be re-evaluated at least once a year. Your labor rate should not only be fair for your customers, but also fair to you...
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- Getting Started
- Integrations Setup
- Tekmetric Payments Integration
Tekmetric Payments now offers buy now, pay later (BNPL) giving your customers convenient and flexible payment options at checkout using Affirm, Klarna, or Sunbit. Accessible from within the RO Invo...
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- Getting Started
- Basic Shop Setup
Taking the time to set up your fees will reduce the time it takes for your service writers to build repair orders, give your customers a professional and consistent experience, and help standardize...
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- Getting Started
- Basic Shop Setup
Tekmetric gives you the option to require certain fields to be completed within the repair order before your employees can complete the repair order. Tekmetric's RO Advance Settings section is wher...
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- Getting Started
- Canned Jobs & Package Pricing Setup
Often times, shops have a package price for an oil change, but the package price is only valid for up to 5 quarts of oil. Any oil beyond 5 quarts is an additional charge. In Tekmetric, you can set ...
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- Getting Started
- Integrations Setup
Shops often run into situations where they don't have details on a customer, such as their phone, email, address, and/or marketing lead source. The lack of these details becomes a problem when ther...
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- Getting Started
- Integrations Setup
- Other Integrations
Shops on the Grow and Scale tiers can review and transfer AllData parts and labor directly from within the labor guide when building an estimate.
Connect AllData Integration
To connect the AllData...
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- Training & Education
- Repair Order Workflow
- RO Creation & Customers
Many auto repair shops have customers who still owe them money from work that was previously done. And so, shops want to be able to quickly identify when a customer comes back into to the shop, and...