Ferial Koutani created an article, October 14, 2024 08:03
When building an estimate for customers, you group labor and related parts together, creating a job. By telling a story, this helps your customers understand all the work that go into servicing the...
Ferial Koutani created an article, October 11, 2024 09:37
Providing a realistic and accurate estimate helps build trust between you and the customer. It shows that you have a solid understanding of the work involved and are committed to transparency. In o...
Ferial Koutani created an article, October 07, 2024 12:35
Depending on where you live, you might be replacing engine oil in quarts, or liters. In Tekmetric, you can set up your preferring fluid units within the RO sidebar. If you have Shop Settings permi...
Ferial Koutani created an article, August 23, 2024 19:57
Shops on the Grow and Scale tiers can review and transfer AllData parts and labor directly from within the labor guide when building an estimate. Connect AllData Integration To connect the AllData...
Ferial Koutani created an article, August 20, 2024 19:42
Often times, shops have a package price for an oil change, but the package price is only valid for up to 5 quarts of oil. Any oil beyond 5 quarts is an additional charge. In Tekmetric, you can set ...
Ferial Koutani created an article, August 05, 2024 14:31
In Tekmetric, when a user shares the inspection, estimate, or invoice via text, we send a default message along with the link(s). The following messages get sent by default: Share Inspection via...
Ferial Koutani created an article, August 05, 2024 11:05
In Tekmetric, you can set up two way texting to communicate with your customers, rather than needing to use personal phones. Many times, service writers will send similar messages to their customer...
Ferial Koutani created an article, July 03, 2024 08:49
Often times, you might have more than one technician assigned to a job. Could be because: Level A Tech can help a Level C Tech if the job is too complex. Tech X left early because he was sick, and...
Ferial Koutani created an article, May 21, 2024 10:08
Sometimes, we cancel our credit cards and forget to update our billing information for our subscriptions. If you ever cancel your credit card, or need to update the credit card on file for your sub...
Ferial Koutani created an article, April 08, 2024 16:31
Shops often run into situations where they don't have details on a customer, such as their phone, email, address, and/or marketing lead source. The lack of these details becomes a problem when ther...