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- Training & Education
- Repair Order Workflow
- RO Creation & Customers
Customer Tags is a feature that allows you to flag a customers' profiles with a certain status. Before this feature, shops did not have an efficient way of “flagging” their customers. Now, customer...
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- Getting Started
- Canned Jobs & Package Pricing Setup
Please watch the video below for information regarding canned job management.
Canned Jobs Management Video:
For more information, please visit our Canned Job Management article.
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- Training & Education
- Data Migration, Onboarding & Training Information
- Data Migration FAQs
Tekmetric offers data migration from Napa Tracs Enterprise for $750. Your data extraction and migration will be scheduled for one business day prior to your launch date in order to ensure that you ...
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- Training & Education
- Managing Employees & Workload
- Setup Logins for Employees
In the Employee section, you can delete, add, or edit employee information. You can also edit their permissions on what they are and are not allowed to do/see.
Edit Existing Employee Information
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- Getting Started
- Basic Shop Setup
Taking the time to set up your discounts will reduce the time it takes for your service writers to build repair orders, give your customers a professional and consistent experience, and help standa...
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- Getting Started
- Inspections Setup
You have the ability to tie canned jobs to DVI findings to increase the efficiency in which your service writers can build estimates by automatically adding canned jobs tied to inspections once the...
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- Getting Started
- Canned Jobs & Package Pricing Setup
BG Products is a company committed to maintaining vehicles through high quality automotive maintenance services for fuel systems, engines, transmissions, brakes, and more. BG Products offers some o...
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- Training & Education
- FAQs & Troubleshooting
- Technical Troubleshooting
Tekmetric is cloud-based, so it is designed to work on the most recent versions of Mozilla Firefox, Apple Safari, and Google Chrome, as long as your shop has internet. However, our developers built...
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- Training & Education
- Data Migration, Onboarding & Training Information
- Data Migration FAQs
Tekmetric offers data migration from Napa Tracs Legacy for $750. Your data extraction and migration will be scheduled for one business day prior to your launch date in order to ensure that you have...
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- Integrations
- Parts Management
SpeedDIAL is Worldpac’s Native Parts Catalog and fulfillment ordering system. Since it is a desktop application, it does require downloading and installing the application on each computer you plan...